Our LiveChat operation is designed to support your in-house operation with overflow or indeed handle communication for companies who maybe don’t have the volume of contacts that would typically require a dedicated team. Charged on a cost per chat basis our expert facility, one of the fastest grown in the UK, provides support to companies in their early stages of growth.
Our software allows us to handle more complicated enquiries that most contact centres would aviod within a bureau environment. We can handle customer service enquiries, provide details on your products and services, capture and process orders on your behalf, look up existing customer information, provide that front-line support when you need it most.
Operating 24/7, 365 days of the year, we can help you handle the peaks and dips of contact volume ensuring your customers are dealt with quickly, efficiently, and professionally. Our technology ensures contacts are handled seamlessly without your customers ever knowing they are speaking to a third party.
Our customer service representatives are trained to handle all enquiries from order updates, sales enquiries, greetings and more. All of our representatives recieve daily training and coaching to ensure quality every single day! Salesfix are reconigsed as one of the leading support companies of 2020! We have helped hundreds of companies with both sales and customer service while maintaining their high profile image!
Speak to our support team to find out exactly how we can support your business!